The librarian reference service is defined as the use of computer and communications technologies such as chat, e-mail and telephone to provide reference services to users anytime, anywhere.
VIRTUAL REFERENCE (CHAT)
The Virtual Reference service is offered on Monday to Friday 8 a.m - 6 p.m. Any request arriving after these hours will be processed on the next business day. No requests will be processed on holidays.
Send your inquiry via e-mail. Requests may be submitted by the user at any time. The user should receive an e-mail response within 24 hours, excluding Sundays and holidays. Write to us at: bibvirtual-cv@uagm.edu or use the form below: